Identification & Upload of Input File
When Clients identify records without emails. The records are then uploaded and emailed to HyenaFox for an Email Append. The client is able to send these contact records in any format they desire. All popular formats are accepted by HyenaFox. The input file of the client, usually contains the contact name, company, and address. A better match and higher append rate, can be achieved with any additional data in the file.
Match and Append
The format of these records are easily readable, by the internal proprietary match software at HyenaFox, once the input file is received. Based on various factors, the records are matched with the HyenaFox Business Master Database, in order to identify the right contacts. The emails are appended from the Master Database into the client’s input files, once a contact is identified.
A verification process is used for the client’s appended emails to pass through. With the Master Database being updated regularly, HyenaFox checks every email appended to the client’s input file. Automated and manual processes are used for validating appended emails at HyenaFox.
Introductory Permission Campaign
With valid emails, the appended file contacts are sent an introductory permission message on behalf of the client. This message is primarily sent to recipients, to ask for permission for the client to establish email communication with them. However, along with the receipt of these messages, recipients are sent multiple messages to unsubscribe from receiving messages from the client. Contacts who choose to opt-out are identified and deleted from the lists.
Upload & Delivery
Our secure server is used to complete and upload the client input file. With a unique and secure authentication provided to them, the client can download the completed file.